Zūm Rails incident

Production Instability

Resolved after 1 hour 4 minutes, affecting API, on July 18, 2022.

resolved Jul 18, 2022, 04:47 PM UTC

The incident involving transaction creation in the production environment has been resolved. There have been no further problems and transaction creation and processing are functioning normally. Thank you for your patience and we apologize for any inconvenience this may have caused.

Started
Jul 18, 2022, 03:42 PM UTC
Resolved
Jul 18, 2022, 04:47 PM UTC
Duration
1h 4m
Detected by Pingoru
Jul 18, 2022, 03:42 PM UTC

Affected components

API

Update timeline

  1. identified Jul 18, 2022, 03:42 PM UTC

    There is currently an issue with transaction creation. The team has identified the problem and should have it resolved shortly. We apologize for any inconvenience this may cause

  2. monitoring Jul 18, 2022, 03:45 PM UTC

    A fix has been implemented and the issues involving transaction creation have been resolved. We are currently monitoring the situation

  3. resolved Jul 18, 2022, 04:47 PM UTC

    The incident involving transaction creation in the production environment has been resolved. There have been no further problems and transaction creation and processing are functioning normally. Thank you for your patience and we apologize for any inconvenience this may have caused.

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