Resolved after 2 hours 35 minutes, affecting Interac, on September 13, 2022.
There has been no further instability with Account Payable Interac transactions, and the issues have been resolved. Thanks again for your patience and we apologize for any inconvenience that was caused.
Affected components
Update timeline
- investigating Sep 13, 2022, 08:33 PM UTC
We are currently investigating an issue with Interac Accounts Payable transactions. The team is working on this with high priority and we will post an update as soon as it is available. We apologize for any inconvenience this may cause
- identified Sep 13, 2022, 09:25 PM UTC
The issue with Accounts Payable Interac transactions has been identified and the team is currently working on applying a fix. Thank you for your patience in this matter.
- monitoring Sep 13, 2022, 10:26 PM UTC
The instability with Accounts Payable Interac transactions has been resolved and we are currently monitoring the situation to ensure there are no further issues. In total there were 16 transactions affected during this time, these transactions have been cancelled and will need to be re-created through your environment.
- resolved Sep 13, 2022, 11:08 PM UTC
There has been no further instability with Account Payable Interac transactions, and the issues have been resolved. Thanks again for your patience and we apologize for any inconvenience that was caused.
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