Zūm Rails incident

Intermittent Interac Issues

Resolved after 1 hour 6 minutes, affecting Interac, on December 8, 2022.

resolved Dec 08, 2022, 04:04 PM UTC

There have been no further issues with Interac transactions Intermittently failing. All transactions are now completing as they should. Thank you for your patience in this matter

Started
Dec 08, 2022, 02:57 PM UTC
Resolved
Dec 08, 2022, 04:04 PM UTC
Duration
1h 6m
Detected by Pingoru
Dec 08, 2022, 02:57 PM UTC

Affected components

Interac

Update timeline

  1. investigating Dec 08, 2022, 02:57 PM UTC

    We are currently investigating an intermittent issue involving some Interac transactions. We are currently in talks with our banking partner to rectify the situation.

  2. monitoring Dec 08, 2022, 03:16 PM UTC

    The intermittent failures involving some Interac transactions have been resolved. We are monitoring the situation to ensure no further issues are encountered. We apologize for any inconvenience this may have caused.

  3. resolved Dec 08, 2022, 04:04 PM UTC

    There have been no further issues with Interac transactions Intermittently failing. All transactions are now completing as they should. Thank you for your patience in this matter

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