Resolved after 2 hours 27 minutes, affecting Eletronic Funds Transfer - EFT, on May 8, 2023.
The transactions were sent in the 3 pm file window. We are sorry for this issue and are working with the bank to get more details on why their file system was offline.
Affected components
Update timeline
- monitoring May 08, 2023, 04:43 PM UTC
We are monitoring a situation in which some transactions are delayed in settlement. Some transactions for EFT were supposed to settle today at 7 am, but the bank file system was unstable during that time. These transactions will be added to the 3 pm file window and will complete in the portal at 1 am as expected.
- resolved May 08, 2023, 07:11 PM UTC
The transactions were sent in the 3 pm file window. We are sorry for this issue and are working with the bank to get more details on why their file system was offline.
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