Zūm Rails incident

Portal Instability

Resolved after 1 hour 40 minutes, affecting API and Portal, on August 14, 2023.

resolved Aug 14, 2023, 05:56 PM UTC

The team has been monitoring the situation and have noticed no additional instability. Thank you for your patience and understanding on this matter.

Started
Aug 14, 2023, 04:15 PM UTC
Resolved
Aug 14, 2023, 05:56 PM UTC
Duration
1h 40m
Detected by Pingoru
Aug 14, 2023, 04:15 PM UTC

Affected components

APIPortal

Update timeline

  1. identified Aug 14, 2023, 04:15 PM UTC

    We are currently working on resolving an issue with instability in regards to the portal and API. The team is working on this with priority and should have the issue resolved shortly. We apologize for any inconvenience this may cause and thank you for your patience.

  2. monitoring Aug 14, 2023, 05:02 PM UTC

    The team has resolved the issue with instability surrounding the Portal and API. We are currently monitoring the situation to ensure there are no further issues. We apologize for any inconvenience this may have caused.

  3. resolved Aug 14, 2023, 05:56 PM UTC

    The team has been monitoring the situation and have noticed no additional instability. Thank you for your patience and understanding on this matter.

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