Resolved after 22 minutes, affecting API and Portal, on November 18, 2024.
This incident has been resolved. The system was unstable for 29 minutes, and our team is assessing the root cause to prevent this problem from happening again. Thank you for your understanding.
Affected components
Update timeline
- investigating Nov 18, 2024, 02:50 PM UTC
We are currently investigating this issue—error 502.
- identified Nov 18, 2024, 02:58 PM UTC
The issue has been identified, and a fix is in progress; the estimated time to complete is 10 minutes.
- monitoring Nov 18, 2024, 03:04 PM UTC
We have successfully implemented a fix, and we are actively monitoring the results.
- resolved Nov 18, 2024, 03:13 PM UTC
This incident has been resolved. The system was unstable for 29 minutes, and our team is assessing the root cause to prevent this problem from happening again. Thank you for your understanding.
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