Zeta incident
Customer activity lookups may delay personalization in ZMP
Major Vendor's status page →
Resolved after 30 minutes, affecting Campaigns, on November 12, 2026.
The issue affecting campaign personalization has been resolved and the team will continue to monitor the platform.
Affected components
Campaigns
Update timeline
- investigating Nov 12, 2026, 11:07 AM UTC
We are investigating read throttling on stored customer activities in Zeta Marketing Platform. Personalization that loads a customer’s recent activities may fail or be delayed for affected profiles. Event-based campaign triggers are not part of this path. We will post updates as we have them.
- resolved Nov 12, 2026, 11:37 AM UTC
The issue affecting campaign personalization has been resolved and the team will continue to monitor the platform.
Your product runs on more than Zeta
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services