Zeta incident

Delays in Real-Time Event Processing

Ongoing since 06:36 PM UTC, affecting Audience Segmentation and Campaigns.

monitoring Nov 09, 2026, 07:18 PM UTC

Real-time event processing is improving, and the lag continues to decrease. We’ll provide another update in 30 minutes.

Started
Nov 09, 2026, 06:36 PM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
Nov 09, 2026, 06:36 PM UTC

Affected components

Audience SegmentationCampaigns

Update timeline

  1. investigating Nov 09, 2026, 06:36 PM UTC

    We are investigating delays in real-time event processing that may affect downstream services such as experience triggers. Processing lag is currently decreasing. Batch processing is not affected.

  2. monitoring Nov 09, 2026, 07:18 PM UTC

    Real-time event processing is improving, and the lag continues to decrease. We’ll provide another update in 30 minutes.

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