Zeta incident
Zeta Marketing Platform is experiencing delays in message delivery
Resolved after 2 hours 16 minutes, affecting Zeta MTA Health and End to End campaign service, on July 10, 2024.
We have successfully resolved the incident. Between 4:34 AM and 9:25 AM EST, some customers experienced latency in their campaign deliveries. Our team is currently conducting a thorough investigation and will follow up with a root cause analysis within 48 hours for the affected customers.
Affected components
Update timeline
- identified Jul 10, 2024, 12:36 PM UTC
Our technology team is investigating reports of latency affecting campaign delivery. The root cause has been identified and we are working diligently to resolve this issue. We will provide updates as we make progress in restoring normal service.
- monitoring Jul 10, 2024, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2024, 02:53 PM UTC
We have successfully resolved the incident. Between 4:34 AM and 9:25 AM EST, some customers experienced latency in their campaign deliveries. Our team is currently conducting a thorough investigation and will follow up with a root cause analysis within 48 hours for the affected customers.
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