Zero Hash incident

Delays Processing ETH Transactions On-Chain

Minor Resolved View vendor source →

Zero Hash experienced a minor incident on August 22, 2025, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 02:37 PM UTC
Resolved
Aug 22, 2025, 04:07 PM UTC
Duration
1h 30m
Detected by Pingoru
Aug 22, 2025, 02:37 PM UTC

Update timeline

  1. investigating Aug 22, 2025, 02:37 PM UTC

    Please be advised that we are currently experiencing an issue processing ETH withdrawals on-chain. We are working with our MPC provider to have this resolved and we will continue to provide updates as we progress.

  2. monitoring Aug 22, 2025, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 22, 2025, 04:07 PM UTC

    This incident has been resolved