Zero Hash experienced a notice incident on July 2, 2026 affecting DEPOSIT & WITHDRAWAL, lasting 4h 30m. The incident has been resolved; the full update timeline is below.
Affected components
DEPOSIT & WITHDRAWAL
Update timeline
- monitoring Jul 02, 2026, 07:09 PM UTC
We identified an issue that caused some incoming digital asset deposits to not be credited to accounts. The root cause has been addressed and deposits are being processed. We are now working through resolving impacted transactions. There is no risk of missed or lost deposits and all assets sent to Zero Hash wallets are safe. We appreciate your patience while we resolve this issue.
- resolved Jul 02, 2026, 11:39 PM UTC
All impacted deposits have been credited.