Zero Hash incident

SOL Transactions Stuck in Pending but Confirmed On Chain

Notice Resolved View vendor source →

Zero Hash experienced a notice incident on October 1, 2025, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 02:47 AM UTC
Resolved
Oct 01, 2025, 04:05 AM UTC
Duration
1h 18m
Detected by Pingoru
Oct 01, 2025, 02:47 AM UTC

Update timeline

  1. investigating Oct 01, 2025, 02:47 AM UTC

    We have noticed delay in confirming SOL transactions in our ledger. The SOL withdrawals are confirmed on chain but the status are not being updated in time. We are investigating the issue and will provide an update soon.

  2. resolved Oct 01, 2025, 04:05 AM UTC

    This incident has been resolved. All delayed SOL withdrawals are processed and in the correct status. Thank you for your patience while we worked through this!