Zero Hash incident

PROD Intermittent Delays on Crypto Withdrawals

Minor Resolved View vendor source →

Zero Hash experienced a minor incident on October 2, 2025, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 04:39 PM UTC
Resolved
Oct 02, 2025, 06:26 PM UTC
Duration
1h 47m
Detected by Pingoru
Oct 02, 2025, 04:39 PM UTC

Update timeline

  1. identified Oct 02, 2025, 04:39 PM UTC

    We noticed intermittent delays on crypto withdrawals related with an incident with our MPC provider. Root cause has been identified, and we will post for any updates. Apologies for inconvenience.

  2. resolved Oct 02, 2025, 06:26 PM UTC

    This incident has been resolved.