Resolved after 5 hours 29 minutes, affecting section-354248 (Inbound platform events) and section-354249 (Comments & DMs) and 1 more, on October 23, 2026.
Resolved: incoming webhook and message delivery times have been back to normal for over 30 minutes and the backlog has cleared. We apologize for the delays and will keep monitoring.
Affected components
Update timeline
- investigating Oct 23, 2026, 02:20 PM UTC
Between 13:35 and 14:05 UTC, some accounts saw dashboard logins fail and incoming messages, comments and webhook events delayed or missing. The cause was an issue on our side and service has recovered; incoming events are still catching up and we are reviewing what was missed in that window. Next update within 60 minutes.
- resolved Oct 23, 2026, 07:50 PM UTC
Resolved: incoming webhook and message delivery times have been back to normal for over 30 minutes and the backlog has cleared. We apologize for the delays and will keep monitoring.
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