Zernio incident

Inbound platform events: delays and gaps

Ongoing since 02:20 PM UTC, affecting section-354248 (Inbound platform events).

investigating Oct 23, 2026, 02:20 PM UTC

Between 13:35 and 14:05 UTC, some accounts saw dashboard logins fail and incoming messages, comments and webhook events delayed or missing. The cause was an issue on our side and service has recovered; incoming events are still catching up and we are reviewing what was missed in that window. Next update within 60 minutes.

Started
Oct 23, 2026, 02:20 PM UTC
Resolved
Ongoing
Duration
● 1h 19m
Detected by Pingoru
Oct 23, 2026, 02:20 PM UTC

Affected components

section-354248 (Inbound platform events)

Update timeline

  1. investigating Oct 23, 2026, 02:20 PM UTC

    Between 13:35 and 14:05 UTC, some accounts saw dashboard logins fail and incoming messages, comments and webhook events delayed or missing. The cause was an issue on our side and service has recovered; incoming events are still catching up and we are reviewing what was missed in that window. Next update within 60 minutes.

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