Resolved after 55 minutes, affecting section-354248 (Inbound platform events) and section-354249 (WhatsApp), on October 26, 2026.
This issue is resolved. Between 12:50 and 14:20 UTC, some accounts received incoming WhatsApp and inbox messages several minutes late. No messages were lost. No action is needed on your side.
Affected components
Update timeline
- investigating Oct 26, 2026, 02:02 PM UTC
Since 12:50 UTC, some accounts may receive incoming WhatsApp and inbox messages several minutes late. Messages are queued, not lost, and sending is unaffected. We are working on clearing the delay. Next update within 60 minutes.
- resolved Oct 26, 2026, 02:58 PM UTC
This issue is resolved. Between 12:50 and 14:20 UTC, some accounts received incoming WhatsApp and inbox messages several minutes late. No messages were lost. No action is needed on your side.
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