Zernio experienced a major incident on October 19, 2026 affecting Publishing (Other platforms) and Inbox & messaging (Comments & DMs) and 1 more component, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Publishing (Other platforms)Inbox & messaging (Comments & DMs)Accounts (Account connections)Analytics & Ads (Analytics sync)
Update timeline
- investigating Oct 19, 2026, 04:32 PM UTC
Since 15:34 UTC, posts to Reddit fail and Reddit accounts cannot be connected or reconnected. Reddit is currently refusing our requests, and we are working to restore access. Other platforms are not affected. Next update within 60 minutes.
- resolved Oct 21, 2026, 02:32 AM UTC
Reddit is temporarily unavailable. Reddit has blocked third-party apps from its API: posts fail with a clear error, messages and analytics stop syncing, and Reddit-only endpoints return 503 PLATFORM_DISABLED. Accounts stay connected. Reddit Ads is not affected.