Zernio experienced a minor incident on October 19, 2026 affecting Publishing (Pinterest), lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Publishing (Pinterest)
Update timeline
- investigating Oct 19, 2026, 07:16 PM UTC
Since 16:55 UTC, video pins sent to Pinterest may fail to publish after several attempts. Image pins are publishing normally. We have found that video processing is not completing in time and are working on a fix. Next update within 60 minutes.
- resolved Oct 19, 2026, 08:35 PM UTC
This issue is resolved. Between 16:55 and 20:30 UTC, some Pinterest video pins took longer to process and could fail to publish. We have rolled out an improvement to how Pinterest video processing is handled. If a video pin still does not publish, please contact support.