Zep Software incident

Elevated API Error Rates

Notice Resolved View vendor source →

Zep Software experienced a notice incident on February 4, 2026 affecting API, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 06:36 AM UTC
Resolved
Feb 04, 2026, 07:22 AM UTC
Duration
46m
Detected by Pingoru
Feb 04, 2026, 06:36 AM UTC

Affected components

API

Update timeline

  1. identified Feb 04, 2026, 06:36 AM UTC

    We're experiencing elevated API error rates. We've identified the cause and are working to resolve the issue.

  2. monitoring Feb 04, 2026, 06:40 AM UTC

    We've resolved the infrastructure issue and are monitoring as the service returns to normal.

  3. resolved Feb 04, 2026, 07:22 AM UTC

    This issue is resolved.