Resolved after 1 hour 11 minutes, affecting Zenoti-AMRS09, on November 14, 2025.
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Nov 14, 2025, 02:28 PM UTC
We are seeing imtermittent issues for few components like Appointment book being impacted for few of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- investigating Nov 14, 2025, 02:54 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for AMRS09 PODs intermittently, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- identified Nov 14, 2025, 03:09 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Nov 14, 2025, 03:25 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Nov 14, 2025, 03:40 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
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