Zenoti experienced a notice incident on March 20, 2026 affecting Zenoti-ASIA01 and Zenoti-ASIA02 and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Zenoti-ASIA01Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA12Zenoti-ASIA22Zenoti-AMRS02Zenoti-AMRS09Zenoti-AMRS14
Update timeline
- investigating Mar 20, 2026, 12:59 PM UTC
We are investigating an issue with the Guest Search functionality of the application which may be causing the guest search to not respond intermittently. All the other Zenoti application functions are working fine at this moment. Our teams are actively working on identifying the problem.
- monitoring Mar 20, 2026, 01:09 PM UTC
The issue has been fixed now and the team is monitoring the system for stability.
- resolved Mar 20, 2026, 01:23 PM UTC
This incident has been resolved.