Zenfolio incident

Gallery Invite email messaging

Major Resolved View vendor source →

Zenfolio experienced a major incident on May 8, 2024 affecting Email Communication, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 01:16 AM UTC
Resolved
May 09, 2024, 02:52 PM UTC
Duration
1d 13h
Detected by Pingoru
May 08, 2024, 01:16 AM UTC

Affected components

Email Communication

Update timeline

  1. investigating May 08, 2024, 01:16 AM UTC

    We have detected an issue affecting Gallery Invite email messaging and are working to resolve this with our service provider.

  2. monitoring May 08, 2024, 03:35 PM UTC

    A fix for this issue has been put in place, and we are monitoring the results.

  3. resolved May 09, 2024, 02:52 PM UTC

    We are closing this incident after seeing emails have been consistently sending during our monitoring period. Thank you for your patience and understanding while we investigated this issue.