Zenfolio incident

Widespread Upload Errors for Classic Users

Critical Resolved View vendor source →
Started
Apr 03, 2026, 01:28 PM UTC
Resolved
Apr 03, 2026, 03:34 PM UTC
Duration
2h 5m
Detected by Pingoru
Apr 03, 2026, 01:28 PM UTC

Affected components

Upload

Update timeline

  1. investigating Apr 03, 2026, 01:28 PM UTC

    We have received numerous reports of photographers receiving upload failed messages. Our engineers are investigating the cause and working to resolve. Thank you for your patience while we look into the upload errors.

  2. monitoring Apr 03, 2026, 01:49 PM UTC

    Our engineers identified the cause of the upload errors and have implemented a fix. We will now monitor uploads for the next 1-2 hours to ensure stability. We appreciate your understanding with this matter.

  3. resolved Apr 03, 2026, 03:34 PM UTC

    Classic uploads continue to work as expected, we consider this issue solved.

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