Zenfolio incident

Zenfolio Classic Slowness

Minor Resolved View vendor source →

Zenfolio experienced a minor incident on May 5, 2026 affecting Websites and Download and 1 more component, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 05:56 PM UTC
Resolved
May 05, 2026, 10:04 PM UTC
Duration
4h 7m
Detected by Pingoru
May 05, 2026, 05:56 PM UTC

Affected components

WebsitesDownloadContent RenderingLoginSearchAPI

Update timeline

  1. identified May 05, 2026, 05:56 PM UTC

    We have noticed slowness of the Classic Platform. The issue has been identified and we are working to resolve the issue.

  2. monitoring May 05, 2026, 08:32 PM UTC

    We have implemented a fix for Classic Zenfolio slowness. We are monitoring and will update as we have more information

  3. resolved May 05, 2026, 10:04 PM UTC

    The fixes have solved the issue and we are closing this incident.