Zenfolio experienced a major incident on May 10, 2024 affecting Upload, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Upload
Update timeline
- investigating May 10, 2024, 01:59 PM UTC
We are investigating reports of new uploaded galleries not rendering on Classic. We thank you for your patience while we look into this issue.
- monitoring May 10, 2024, 02:41 PM UTC
Our engineers have implemented a fix and are seeing image rendering of new galleries return to normal. We will monitor the platform for the next hour to ensure uploads are stable.
- resolved May 10, 2024, 04:04 PM UTC
We have found new uploads have remained stable so we are closing out this incident. We sincerely appreciated your understanding.