Zenfolio experienced a minor incident on June 5, 2024 affecting Upload and Content Rendering, lasting 7h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2024, 04:41 PM UTC
Our engineers are currently investigating an issue that is causing slow uploads and image rendering. We appreciate your patience while we look into resolving this issue.
- identified Jun 05, 2024, 04:46 PM UTC
Our engineers have identified the issue causing performance slowness with uploads and content rendering. We are now working on a fix to address it.
- monitoring Jun 05, 2024, 08:20 PM UTC
We have implemented a fix for uploads and content rendering. We are seeing improvements but will continue to monitor the platform to ensure everything is stable over the next few hours.
- resolved Jun 05, 2024, 11:58 PM UTC
This issue has been resolved, and services have returned to normal performance.