Zenfolio incident

Archive page not loading

Major Resolved View vendor source →

Zenfolio experienced a major incident on June 10, 2024 affecting Archive, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 05:36 PM UTC
Resolved
Jun 10, 2024, 08:39 PM UTC
Duration
3h 3m
Detected by Pingoru
Jun 10, 2024, 05:36 PM UTC

Affected components

Archive

Update timeline

  1. investigating Jun 10, 2024, 05:36 PM UTC

    Our engineers are currently looking into issues preventing the archive page from loading. We appreciate your patience while we look into this matter.

  2. monitoring Jun 10, 2024, 07:46 PM UTC

    The engineers have found the issue and fixed the problem with Archive UI. We will continue to monitor.

  3. resolved Jun 10, 2024, 08:39 PM UTC

    This incident has been resolved.