Zenfolio experienced a minor incident on June 19, 2024 affecting Upload and Upload and 1 more component, lasting 7h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2024, 02:42 AM UTC
We have received notification that one of our image storage service providers is currently experiencing issues. While we are endeavouring to redirect traffic, you may encounter slower speeds or other issues when uploading/downloading images. We will update this information as we learn more.
- monitoring Jun 19, 2024, 03:13 AM UTC
Our service provider has identified the issue and actions have been taken to address them. Currently all their services are working and they are monitoring. We will continue to await their all-clear before closing this incident. Thank you for your patience and understanding
- resolved Jun 19, 2024, 09:58 AM UTC
Our service provider has completed their monitoring and are advising that all systems are operational. We are now able to close this incident.