Zenfolio experienced a minor incident on September 10, 2024 affecting Order Processing, lasting 16h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Order Processing
Update timeline
- investigating Sep 10, 2024, 12:42 AM UTC
We are currently investigating the issue and will provide an update when identified.
- monitoring Sep 10, 2024, 01:05 AM UTC
Our team have identified the issue and delayed orders are now processing. We will continue to monitor. Thank you for your patience.
- resolved Sep 10, 2024, 05:08 PM UTC
After monitoring for several hours, we have received no further reports of digital order processing. Thank you for your patience while we handled this issue.