Zenfolio incident

We are currently investigating slow loading of images and pages

Minor Resolved View vendor source →

Zenfolio experienced a minor incident on February 25, 2025 affecting Websites and Upload and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 10:45 PM UTC
Resolved
Feb 26, 2025, 12:42 AM UTC
Duration
1h 56m
Detected by Pingoru
Feb 25, 2025, 10:45 PM UTC

Affected components

WebsitesUploadDownloadContent RenderingOrder ProcessingEmail CommunicationLoginSearchAPI

Update timeline

  1. investigating Feb 25, 2025, 10:45 PM UTC

    We are currently investigating slow loading of images and pages. Timeouts could occur within your account during this time. We will update you as soon as we have more information.

  2. monitoring Feb 25, 2025, 11:01 PM UTC

    Our engineers have applied a fix and we will continue to monitor.

  3. resolved Feb 26, 2025, 12:42 AM UTC

    After further monitoring, the issue has been resolved.