Zenfolio incident

Incident Notification (Classic) - Slow Uploads and Content Rendering Issues.

Minor Resolved View vendor source →

Zenfolio experienced a minor incident on March 1, 2025 affecting Upload and Content Rendering, lasting 14h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2025, 10:00 PM UTC
Resolved
Mar 02, 2025, 12:35 PM UTC
Duration
14h 34m
Detected by Pingoru
Mar 01, 2025, 10:00 PM UTC

Affected components

UploadContent Rendering

Update timeline

  1. investigating Mar 01, 2025, 10:00 PM UTC

    Our engineers are aware of the occurrence affecting uploads and content rendering issues on our Classic Zenfolio platform. We are working diligently to resolve this with the utmost importance. We will continue providing updates to this page as more information becomes available. Thank you for your continued patience and understanding.

  2. monitoring Mar 02, 2025, 05:47 AM UTC

    A fix was implemented, and we are monitoring the results to ensure there are no further issues presenting. Thank you for your continued patience.

  3. monitoring Mar 02, 2025, 12:25 PM UTC

    Our engineers have implemented a fix which they have been monitoring for the past few hours. All newly uploaded images should be rendering as expected. Thank you for your patience while we worked on a resolution.

  4. resolved Mar 02, 2025, 12:35 PM UTC

    This incident has been resolved.