Zenfolio experienced a major incident on June 12, 2024 affecting Archive, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Archive
Update timeline
- investigating Jun 12, 2024, 10:03 PM UTC
We are investigating an issue where some photographers are seeing a blank page instead of the ArchiveUI in their account.
- monitoring Jun 12, 2024, 10:32 PM UTC
The team has implemented a fix, and we see the Archive UI displaying as expected. We will continue to monitor.
- resolved Jun 13, 2024, 01:10 AM UTC
After monitoring, we are no longer seeing the issue and this incident has now been resolved.