Zenfolio experienced a notice incident on July 19, 2024, lasting 3d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 19, 2024, 03:34 PM UTC
On July 19, a system update with Crowdstrike, a third party cybersecurity software company, resulted in widespread, global outages for Microsoft Windows machines running their software. The issue was identified and fixed by Crowdstrike. YOUR ZENFOLIO SITE HAS NOT BEEN IMPACTED AND NEITHER HAS OUR PLATFORM. We do not use their software. However, various delivery carriers our partner labs use have advised there will be possible delays with shipping and delivery due to the outage. Please see these individual carrier sites for the latest information: UPS: https://www.ups.com/us/en/service-alerts.page FedEx: https://www.fedex.com/en-us/service-alerts.html Royal Mail: https://www.royalmail.com/service-update
- resolved Jul 23, 2024, 02:25 PM UTC
This incident has been resolved.