Zenfolio incident

Investigating some emails not being delivered

Minor Resolved View vendor source →

Zenfolio experienced a minor incident on October 29, 2024 affecting Email Communication, lasting 5d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 10:16 PM UTC
Resolved
Nov 04, 2024, 06:09 PM UTC
Duration
5d 19h
Detected by Pingoru
Oct 29, 2024, 10:16 PM UTC

Affected components

Email Communication

Update timeline

  1. investigating Oct 29, 2024, 10:16 PM UTC

    We have reports of some emails being blocked by email hosts. We are working with them as a highest priority to make sure all emails are able to be delivered

  2. resolved Nov 04, 2024, 06:09 PM UTC

    The issue was solved and all emails are now being delivered as expected.