Zenfolio incident

Rendering delays on Zenfolio Classic Platform

Minor Resolved View vendor source →

Zenfolio experienced a minor incident on November 26, 2024 affecting Upload and Content Rendering, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2024, 07:18 PM UTC
Resolved
Nov 26, 2024, 09:44 PM UTC
Duration
2h 25m
Detected by Pingoru
Nov 26, 2024, 07:18 PM UTC

Affected components

UploadContent Rendering

Update timeline

  1. identified Nov 26, 2024, 07:18 PM UTC

    We have identified the issue causing delays in image generation on Zenfolio Classic Platform and working on the solution.

  2. monitoring Nov 26, 2024, 07:54 PM UTC

    Our update to fix the issue has been successful, and images are rendering as expected at this time. We continue to monitor rendering of uploaded images.

  3. resolved Nov 26, 2024, 09:44 PM UTC

    All services are back up and running at full speed.