Zenfolio incident

Classic Site Performance Degraded

Critical Resolved View vendor source →

Zenfolio experienced a critical incident on February 27, 2025 affecting Websites and Upload and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2025, 06:16 PM UTC
Resolved
Feb 27, 2025, 09:24 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 27, 2025, 06:16 PM UTC

Affected components

WebsitesUploadContent RenderingLogin

Update timeline

  1. investigating Feb 27, 2025, 06:16 PM UTC

    We are investigating an issue with Classic Websites either being very slow to display or failing completely.

  2. investigating Feb 27, 2025, 06:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 27, 2025, 06:41 PM UTC

    Our engineers have applied a fix, and all pages are loading as expected. We will continue to monitor this issue.

  4. resolved Feb 27, 2025, 09:24 PM UTC

    Site performance has continued at expected levels. This issue is now closed.