Resolved after 37 minutes, affecting Ticketing and Support and 1 more, on August 4, 2026.
We are happy to inform you that the issue affecting Pod 26 in Zendesk Support, which temporarily prevented impacted customers and internal advocates from accessing the service, has now been resolved. Thank you for your patience and understanding.
Affected components
Update timeline
- resolved Aug 05, 2026, 12:13 AM UTC
We are aware of an issue affecting Pod 26 in Zendesk Support that is preventing impacted customers and internal advocates from accessing the service. Our engineering team is currently investigating, and we will provide an update in 30 minutes. Thank you for your patience and understanding.
- resolved Aug 05, 2026, 12:27 AM UTC
We are happy to inform you that the issue affecting Pod 26 in Zendesk Support, which temporarily prevented impacted customers and internal advocates from accessing the service, has now been resolved. Thank you for your patience and understanding.
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