Zendesk incident

Attachments failing to load in Side Conversations

Resolved after 4 hours 39 minutes, affecting Email and Agent Workspace (via Support) and 1 more, on July 9, 2026.

Started
Jul 09, 2026, 12:10 PM UTC
Resolved
Jul 09, 2026, 04:49 PM UTC
Duration
4h 39m
Detected by Pingoru
Jul 09, 2026, 12:10 PM UTC

Affected components

EmailAgent Workspace (via Support)Support

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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