Zendesk incident

Malformed AI Agent “ask for details” forms via social channels app such as WhatsApp.

Minor Resolved View vendor source →

Zendesk experienced a minor incident on June 25, 2026 affecting Third-Party Channels and Support and 1 more component, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 02:59 PM UTC
Resolved
Jul 01, 2026, 01:46 PM UTC
Duration
5d 22h
Detected by Pingoru
Jun 25, 2026, 02:59 PM UTC

Affected components

Third-Party ChannelsSupportAI AgentsSunshine ConversationsSunco (via Support)Web Chat Widget

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.