Zendesk incident
Malformed AI Agent “ask for details” forms via social channels app such as WhatsApp.
Minor Vendor's status page →
Resolved after 5 days 22 hours, affecting Third-Party Channels and Support and 1 more, on June 25, 2026.
Affected components
Third-Party ChannelsSupportAI AgentsSunshine ConversationsSunco (via Support)Web Chat Widget
Update timeline
No vendor updates were posted for this incident, only the open and resolve events were observed.
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