Zendesk incident

WhatsApp Attachment Issue via Sunshine Conversations

Major Vendor's status page →

Resolved after 4 hours 14 minutes, affecting Third-Party Channels and Sunshine Conversations, on January 20, 2026.

Started
Jan 20, 2026, 12:15 PM UTC
Resolved
Jan 20, 2026, 04:29 PM UTC
Duration
4h 14m
Detected by Pingoru
Jan 20, 2026, 12:15 PM UTC

Affected components

Third-Party ChannelsSunshine Conversations

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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