Zendesk incident

Issue Impacting Multiple Zendesk Functions

Major Resolved View vendor source →

Zendesk experienced a major incident on January 28, 2026 affecting Misc and Misc and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 07:25 AM UTC
Resolved
Jan 28, 2026, 08:53 AM UTC
Duration
1h 28m
Detected by Pingoru
Jan 28, 2026, 07:25 AM UTC

Affected components

MiscMiscMiscAdmin CenterOutbound CallsMiscKnowledgeChatVoiceAnalytics

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.