Zendesk incident

Pod 29 Side Conversation Access & Archived Ticket Retrieval

Resolved after 2 hours 37 minutes, affecting Ticketing and Support, on January 28, 2026.

Started
Jan 28, 2026, 03:38 PM UTC
Resolved
Jan 28, 2026, 06:15 PM UTC
Duration
2h 37m
Detected by Pingoru
Jan 28, 2026, 03:38 PM UTC

Affected components

TicketingSupport

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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