Zendesk incident

Web Widget scrolling issues

Major Resolved View vendor source →

Zendesk experienced a major incident on January 29, 2026 affecting Web Widget and Support, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 11:40 AM UTC
Resolved
Jan 29, 2026, 04:52 PM UTC
Duration
5h 12m
Detected by Pingoru
Jan 29, 2026, 11:40 AM UTC

Affected components

Web WidgetSupport

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.