Zapiet Outage History

The issue affecting access to the Zapiet - Rates by Zip Code app and slower menu navigation has now been resolved. We identified the source of the delays and applied optimizations to improve the overall speed and stability of the app. Throughout the incident, rates continued to generate as expected at checkout, so your customers were able to complete their orders without interruption. We are reviewing this incident and exploring additional safeguards to help prevent similar issues in the future. Thank you for your patience while we worked to resolve this.

The issue affecting access to the Zapiet - Rates by Zip Code app has now been resolved. We are reviewing this incident and exploring additional safeguards to help prevent similar issues in the future. Thank you for your patience while we worked to resolve this.

We've now resolved the incident and all stores can access our settings pages. Thank you for your patience.

The issue affecting shipping rates not appearing at checkout has now been resolved. This outage impacted a small number of merchants and was caused by a networking issue with one of our suppliers. The issue has since been fully resolved, and rates are now displaying as expected. We are currently reviewing this incident and exploring additional safeguards to help prevent similar issues in the future. Thank you for your patience while we worked to resolve this.

The incident has now been resolved, and you can select the plans again. Thanks for your patience!

We've now resolved the incident. Thanks for your patience.

We've now resolved the incident. Thanks for your patience.

We've now resolved the incident. Thanks for your patience.

We've now resolved the incident. Thanks for your patience.

The core issue affecting **Last Mile Delivery (LMD)** carrier status updates has now been resolved. We are seeing status updates successfully syncing through from our LMD partners, and related fulfillment flows and notifications are operating normally. Our team will continue to monitor the system to ensure stability. Thank you for your patience and understanding while we worked to resolve this.

The issue has been resolved and everything should be working normally now. A small number of stores were automatically moved to the newest version of our Shopify inventory integration. We have reverted that change, and product availability in the widget should be working as expected. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

The issue affecting app features that use modals has been resolved. All services are operating normally, and merchants should no longer experience any errors. We apologize for any inconvenience this caused and appreciate your patience while we worked through this.

The issue has been resolved by Shopify, and you should now be able to access and make changes to the Shopify shipping profile as expected.

The issue affecting inventory functionality has been fully resolved. All services are operating normally, and merchants should no longer experience delays or errors. We apologize for any inconvenience this caused and appreciate your patience.

In Cloudflares latest status update [https://www.cloudflarestatus.com/], they’ve reported all systems are back up and operating normally. Thanks for your patience.

The issue affecting rate generation in Rates by Zip Code has been fully resolved. Thank you for your patience.

The incident is now resolved. Thanks for your patience.

We've now resolved the incident. Thanks for your patience.

We've now resolved the issue, and pickup menu setting changes are now showing in the widget. Thanks for your patience.

We've resolved the incident and our Order Dashboard is now functioning properly. Thank you for your patience.

We've now resolved the incident. Thanks for your patience.

We've now resolved the incident, and order are loading as expected on POS. Thank you for your patience.