You Need A Budget Outage History

You Need A Budget is up right now

You Need A Budget had 20 outages in the last 2 years totaling 3363h 11m of downtime — averaging 0.8 incidents per month.

There were 20 You Need A Budget outages since June 11, 2025 totaling 3363h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://ynabstatus.com

Minor May 26, 2026

Synchrony: Connection Issues

Detected by Pingoru
May 26, 2026, 07:34 PM UTC
Resolved
Jun 11, 2026, 07:29 PM UTC
Duration
15d 23h
Affected: PlaidMX
Timeline · 4 updates
  1. identified May 26, 2026, 07:34 PM UTC

    Our Direct Import provider has identified and is working on an issue that's causing widespread connection issues for all Synchrony and Synchrony-related institutions (e.g., Amazon, Lowe's, Sam's Club, and other store cards). Please use our other transaction entry methods to keep your accounts up to date.

  2. identified May 28, 2026, 04:20 PM UTC

    We are still monitoring this incident, but institutions that were disabled have been enabled again and we're seeing an improvement in connection success for Synchrony institutions. If you have an existing connection, be sure to reset it periodically. This may help you get connected faster as fixes are rolled out!

  3. monitoring Jun 08, 2026, 05:42 PM UTC

    Our Direct Import provider has resolved the issue with Synchrony Credit Cards and we're noticing an improvement in connection success rates. Follow the prompts to reauthorize your connection, or reset the connection if you're still running into issues. Be sure to try the general "Synchrony - Credit Cards" option if your card's specific connection doesn't work. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  4. resolved Jun 11, 2026, 07:29 PM UTC

    After monitoring Synchrony’s connection for the past few days, we’ve confirmed it's resolved. If you're still running into issues, please try to reset the connection, and if the issue persists, reach out to us at [email protected]!

Read the full incident report →

Minor May 5, 2026

TD Canada: Connection & Transaction Issues

Detected by Pingoru
May 05, 2026, 08:36 PM UTC
Resolved
May 07, 2026, 06:36 PM UTC
Duration
1d 21h
Affected: Plaid
Timeline · 2 updates
  1. identified May 05, 2026, 08:36 PM UTC

    We've identified a widespread issue with TD Canada where connections are failing or, if successful, transactions are not importing. Our Direct Import provider is aware of and working on this! Please continue to use our other transaction entry methods to keep your accounts up to date.

  2. resolved May 07, 2026, 06:36 PM UTC

    Our import provider has confirmed this issue with TD Canada has been resolved. If you're still running into issues, please try to refresh the connection, and if the issue persists, reach out to us at [email protected]!

Read the full incident report →

Major April 14, 2026

Help Center / Knowledge Base is Down

Detected by Pingoru
Apr 14, 2026, 02:36 PM UTC
Resolved
Apr 14, 2026, 02:41 PM UTC
Duration
4m
Affected: Website (www.ynab.com)
Timeline · 2 updates
  1. investigating Apr 14, 2026, 02:36 PM UTC

    Our partner, Kustomer, is down. We are waiting on a status update.

  2. resolved Apr 14, 2026, 02:41 PM UTC

    This issue has been resolved.

Read the full incident report →

Notice March 12, 2026

Mobile users are re-entering onboarding unexpectedly

Detected by Pingoru
Mar 12, 2026, 03:03 PM UTC
Resolved
Mar 12, 2026, 06:12 PM UTC
Duration
3h 8m
Affected: Mobile Apps (iOS and Android)
Timeline · 3 updates
  1. investigating Mar 12, 2026, 03:03 PM UTC

    YNAB is currently experiencing reports of established users entering onboarding. To override this, try uninstalling and reinstalling the YNAB mobile app. We're investigating and will update here as soon as we know more.

  2. monitoring Mar 12, 2026, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2026, 06:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 6, 2026

Web app not loading

Detected by Pingoru
Mar 06, 2026, 07:20 AM UTC
Resolved
Mar 06, 2026, 07:47 AM UTC
Duration
26m
Affected: Web App (app.ynab.com)
Timeline · 2 updates
  1. investigating Mar 06, 2026, 07:20 AM UTC

    The web app won't load for a contingent of customers. We are currently investigating this issue. Mobile users can use the app offline but it won't be able to sync, access settings, or the account widget.

  2. resolved Mar 06, 2026, 07:47 AM UTC

    This incident has been resolved!

Read the full incident report →

Notice March 2, 2026

Onboarding Flow Reappearing

Detected by Pingoru
Mar 02, 2026, 10:17 PM UTC
Resolved
Mar 04, 2026, 08:13 PM UTC
Duration
1d 21h
Affected: Web App (app.ynab.com)
Timeline · 3 updates
  1. investigating Mar 02, 2026, 10:17 PM UTC

    We are experiencing an issue with the onboarding flow reappearing in existing plans on the web app. This is blocking some settings, as well as causing an "Under Construction" error to appear for customers who share plans through YNAB Together. We have identified the source of the issue, and are working to release a fix. In the meantime, clicking through the prompts in the onboarding flow will clear it from your plan.

  2. monitoring Mar 02, 2026, 11:48 PM UTC

    We changed how onboarding progress is stored, and that caused onboarding to reset for some users. If you encounter sudden limitations, your best course is to go through those onboarding steps, being sure to select Fund Categories in the savings popup. We've released a fix that should keep any new customers from experiencing the onboarding flow being re-deployed, but feel free to reach out to Support at [email protected] if you run into any further issues.

  3. resolved Mar 04, 2026, 08:13 PM UTC

    After a release Monday Mar 2, 2026, many budgets were put back into an onboarding state. We ran several cleanup scripts which marked those budgets as having completed onboarding to resolve the issue. Some users who logged in before we ran those scripts saw the onboarding dialogs even though they’d been active users for years, and some users were unable to access budgets shared via YNAB Together. This issue has been resolved.

Read the full incident report →

Notice January 20, 2026

Planned Maintenance

Detected by Pingoru
Jan 20, 2026, 03:00 AM UTC
Resolved
Jan 20, 2026, 03:17 AM UTC
Duration
16m
Timeline · 3 updates
  1. investigating Jan 20, 2026, 03:00 AM UTC

    We will be having a brief planned maintenance at 10PM Eastern.

  2. identified Jan 20, 2026, 03:01 AM UTC

    We will be having a brief planned maintenance at 10PM Eastern.

  3. resolved Jan 20, 2026, 03:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 15, 2026

iOS App Crashing

Detected by Pingoru
Jan 15, 2026, 04:13 PM UTC
Resolved
Jan 15, 2026, 11:49 PM UTC
Duration
7h 36m
Affected: Mobile Apps (iOS and Android)
Timeline · 3 updates
  1. investigating Jan 15, 2026, 04:13 PM UTC

    We are getting reports of the iOS app crashing. We're investigating and will update here as soon as we know more.

  2. identified Jan 15, 2026, 06:17 PM UTC

    We have found the crash only affects iOS 18.0 through 18.3.x. We are working on a hotfix for the issue or you can upgrade to a higher version of iOS.

  3. resolved Jan 15, 2026, 11:49 PM UTC

    Our developers found the problem and have successfully deployed a hotfix. Feel free to head back to YNAB and test things out!

Read the full incident report →

Minor January 15, 2026

CIBC (Canada): Connection Issues

Detected by Pingoru
Jan 15, 2026, 12:05 AM UTC
Resolved
Feb 02, 2026, 11:01 PM UTC
Duration
18d 22h
Affected: PlaidMX
Timeline · 3 updates
  1. identified Dec 12, 2025, 12:05 AM UTC

    Our import provider is aware of an issue impacting CIBC connections. Continue to use our other transaction entry methods to keep your accounts up to date!

  2. identified Feb 02, 2026, 11:01 PM UTC

    Unfortunately, this issue with CIBC is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible. In the meantime, we recommend trying to connect every few weeks just in case our providers fix it before we're notified!

  3. resolved Feb 02, 2026, 11:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Intermittent loading issues

Detected by Pingoru
Nov 18, 2025, 12:14 PM UTC
Resolved
Nov 18, 2025, 03:12 PM UTC
Duration
2h 58m
Affected: Mobile Apps (iOS and Android)Web App (app.ynab.com)Website (www.ynab.com)Public API
Timeline · 3 updates
  1. investigating Nov 18, 2025, 12:14 PM UTC

    Due to an issue with one of our upstream providers, app.ynab.com, www.ynab.com, and other websites may load intermittently. We'll update here as we have more information.

  2. identified Nov 18, 2025, 12:32 PM UTC

    Our upstream provider has identified the issue and is working to resolve it.

  3. resolved Nov 18, 2025, 03:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025

Navy Federal Credit Union: Connection Issues

Detected by Pingoru
Nov 04, 2025, 09:58 PM UTC
Resolved
Nov 06, 2025, 06:48 PM UTC
Duration
1d 20h
Affected: PlaidMX
Timeline · 2 updates
  1. identified Nov 04, 2025, 09:58 PM UTC

    YNABers are reporting seeing a "403 Forbidden Error" when trying to connect. Our import provider is aware of the issue and has confirmed Navy Federal Credit Union is currently experiencing some downtime. Please continue to use our other transaction entry methods to keep your accounts up to date!

  2. resolved Nov 06, 2025, 06:48 PM UTC

    After monitoring Navy Federal Credit Union’s connection for the past few days, we’ve confirmed it's resolved. If you're still running into issues, please try to refresh the connection, and if the issue persists, reach out to us at [email protected]!

Read the full incident report →

Minor October 30, 2025

Fidelity: Connection Issues

Detected by Pingoru
Oct 30, 2025, 06:15 PM UTC
Resolved
Jan 14, 2026, 09:09 PM UTC
Duration
76d 2h
Affected: MX
Timeline · 4 updates
  1. identified Oct 30, 2025, 06:15 PM UTC

    Our import provider is aware of an issue impacting Fidelity connections. They've identified the issue’s cause and are working with Fidelity. You can continue to use our other transaction entry methods to keep your accounts up to date. ⚠️Investment account holders (including Cash Management account): Please note that we expect these to have issues connecting or import incorrectly. See "I'm having trouble with my investment or loan account" for further information.

  2. identified Nov 06, 2025, 07:23 PM UTC

    Issues persist while our import provider continues to work on a resolution, but we are seeing *some* improvement in connection stats. We suggest refreshing the bank connection occasionally, as this may help you get reconnected before the incident is officially resolved!

  3. resolved Jan 14, 2026, 09:09 PM UTC

    Unfortunately, this issue with Fidelity Investments is proving to be more complex to resolve than anticipated. It is now considered a long-term issue. While work will continue to be done behind the scenes to restore the connection, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible. We'll post a final update here once it's resolved. In the meantime, we recommend trying to connect every few weeks just in case our providers release a fix before we're notified.

  4. postmortem May 12, 2026, 09:21 PM UTC

    We have some good news to share! Our import provider has upgraded Fidelity to a direct, OAuth connection, so we are now resolving the long-standing incident. Please keep in mind we still can’t troubleshoot connection or data quality issues with **investment-based** accounts, like Cash Management accounts \(CMAs\). You can find more info on that [here](https://support.ynab.com/en_us/im-having-trouble-with-my-investment-or-loan-account-SJAyeIpwll). If you have any other questions, please feel free to reach out to us at [email protected]!

Read the full incident report →

Notice October 27, 2025

Some YNABers unable to load YNAB on web

Detected by Pingoru
Oct 27, 2025, 09:54 PM UTC
Resolved
Oct 27, 2025, 10:57 PM UTC
Duration
1h 3m
Affected: Web App (app.ynab.com)
Timeline · 3 updates
  1. investigating Oct 27, 2025, 09:54 PM UTC

    Some YNABers are unable to load YNAB on web. We're investigating the issue now.

  2. monitoring Oct 27, 2025, 10:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 27, 2025, 10:57 PM UTC

    We did it! This incident is resolved.

Read the full incident report →

Notice October 20, 2025

Support Interruption

Detected by Pingoru
Oct 20, 2025, 07:55 PM UTC
Resolved
Oct 20, 2025, 11:02 PM UTC
Duration
3h 7m
Timeline · 3 updates
  1. identified Oct 20, 2025, 07:55 PM UTC

    The software we use for our support responses has been affected by the AWS outage today. If you've already reached out to support, you may experience a delay in us getting back to you. If you need to contact support, please send an email directly to [email protected] .

  2. monitoring Oct 20, 2025, 08:42 PM UTC

    Our support software is working on a fix and we're preparing to resume support responses.

  3. resolved Oct 20, 2025, 11:02 PM UTC

    Our Support software is back up and running and so is our team 🎉

Read the full incident report →

Minor September 25, 2025

Web app slowness

Detected by Pingoru
Sep 25, 2025, 07:39 PM UTC
Resolved
Sep 25, 2025, 09:51 PM UTC
Duration
2h 11m
Affected: Web App (app.ynab.com)
Timeline · 3 updates
  1. investigating Sep 25, 2025, 07:39 PM UTC

    We've received several reports of degraded web app performance. We're investigating the issue.

  2. monitoring Sep 25, 2025, 09:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 25, 2025, 09:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 3, 2025

YNAB Application is down

Detected by Pingoru
Sep 03, 2025, 08:22 AM UTC
Resolved
Sep 03, 2025, 08:41 AM UTC
Duration
19m
Affected: Web App (app.ynab.com)
Timeline · 3 updates
  1. investigating Sep 03, 2025, 08:22 AM UTC

    YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.

  2. investigating Sep 03, 2025, 08:40 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 03, 2025, 08:41 AM UTC

    Our developers found the problem and have successfully deployed the release. Feel free to head back to your budget and test things out!

Read the full incident report →

Notice August 27, 2025

Slow Loading

Detected by Pingoru
Aug 27, 2025, 02:15 PM UTC
Resolved
Aug 27, 2025, 08:24 PM UTC
Duration
6h 9m
Affected: Mobile Apps (iOS and Android)Web App (app.ynab.com)
Timeline · 2 updates
  1. identified Aug 27, 2025, 02:15 PM UTC

    The web app and mobile syncing are seeing slower response times as we do some database maintenance.

  2. resolved Aug 27, 2025, 08:24 PM UTC

    Database maintenance is complete. Loading and syncing times are back to normal.

Read the full incident report →

Minor June 12, 2025

Chase: Duplicate Credit Card Transactions

Detected by Pingoru
Jun 12, 2025, 09:06 PM UTC
Resolved
Jun 26, 2025, 07:43 PM UTC
Duration
13d 22h
Affected: PlaidMX
Timeline · 2 updates
  1. investigating Jun 05, 2025, 09:06 PM UTC

    We're investigating a spike in duplicate transaction issues with Chase *credit card* accounts. Duplicate transactions are typically a one-time occurrence, so we ask that you please refer to our Troubleshooting Linked Accounts article for next steps! If duplicates continue to import after you've followed those steps, you can reach out to us at [email protected] with: (1) your credit card account name and (2) a screenshot how those transactions look in YNAB. Then we'll be able to troubleshoot the issue further with our import providers.

  2. resolved Jun 26, 2025, 07:43 PM UTC

    After monitoring this issue over the past month, we have confirmed it's resolved. If you've already tried removing and re-adding your Chase connection and duplicates have imported since, please reach out to us with the Chase credit card account name and transaction examples at [email protected]!

Read the full incident report →

Minor June 11, 2025

Scotiabank: Connection and Transaction Issues

Detected by Pingoru
Jun 11, 2025, 02:57 PM UTC
Resolved
Jun 19, 2025, 08:37 PM UTC
Duration
8d 5h
Affected: PlaidMX
Timeline · 4 updates
  1. investigating Jun 11, 2025, 02:57 PM UTC

    We're investigating a spike in connection issues and transactions not importing for Scotiabank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

  2. identified Jun 12, 2025, 04:25 PM UTC

    We've identified the issue’s cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

  3. monitoring Jun 16, 2025, 04:28 PM UTC

    Our Direct Import provider has resolved the issue with Scotiabank. Please remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, so if you need more help after removing and re-adding the connection, write to [email protected]!

  4. resolved Jun 19, 2025, 08:37 PM UTC

    After monitoring Scotiabank’s connection for the past few days, we’ve confirmed it's resolved. If you're still running into issues, please try to remove and re-add the connection, and if the issue persists, reach out to us at [email protected]!

Read the full incident report →