You Need A Budget incident

Mobile users are re-entering onboarding unexpectedly

Resolved after 3 hours 8 minutes, affecting Mobile Apps (iOS and Android), on March 12, 2026.

monitoring Mar 12, 2026, 04:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 12, 2026, 03:03 PM UTC
Resolved
Mar 12, 2026, 06:12 PM UTC
Duration
3h 8m
Detected by Pingoru
Mar 12, 2026, 03:03 PM UTC

Affected components

Mobile Apps (iOS and Android)

Update timeline

  1. investigating Mar 12, 2026, 03:03 PM UTC

    YNAB is currently experiencing reports of established users entering onboarding. To override this, try uninstalling and reinstalling the YNAB mobile app. We're investigating and will update here as soon as we know more.

  2. monitoring Mar 12, 2026, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2026, 06:12 PM UTC

    This incident has been resolved.

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