Resolved after 52 days 22 hours, affecting Plaid and MX, on December 12, 2025.
Unfortunately, this issue with CIBC is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible. In the meantime, we recommend trying to connect every few weeks just in case our providers fix it before we're notified!
Affected components
Update timeline
- identified Dec 12, 2025, 12:05 AM UTC
Our import provider is aware of an issue impacting CIBC connections. Continue to use our other transaction entry methods to keep your accounts up to date!
- identified Feb 02, 2026, 11:01 PM UTC
Unfortunately, this issue with CIBC is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible. In the meantime, we recommend trying to connect every few weeks just in case our providers fix it before we're notified!
- resolved Feb 02, 2026, 11:01 PM UTC
This incident has been resolved.
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