Yoti experienced a major incident on April 2, 2025 affecting Age verification, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Age verification
Update timeline
- identified Apr 02, 2025, 04:27 PM UTC
We have identified the cause of this incident and we are working to restore the Age verification service as soon as possible, Users may experience delays in receiving notifications regarding age verification results. We apologise for any inconvenience this may cause.
- resolved Apr 02, 2025, 04:42 PM UTC
The Age verification service is fully operational. This incident has been resolved.