Yoti incident

High volume of requests

Minor Resolved View vendor source →

Yoti experienced a minor incident on May 13, 2025 affecting Digital ID and Identity verification, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 09:36 AM UTC
Resolved
May 14, 2025, 10:25 AM UTC
Duration
1d
Detected by Pingoru
May 13, 2025, 09:36 AM UTC

Affected components

Digital IDIdentity verification

Update timeline

  1. investigating May 13, 2025, 09:36 AM UTC

    We are experiencing a high volume of requests through our systems at the moment, some requests may take longer than normal

  2. resolved May 14, 2025, 10:25 AM UTC

    The volume of requests are now back to normal level and all services are functioning correctly