Yoti incident

INC-3490 (P3 - Low Priority)

Minor Resolved View vendor source →

Yoti experienced a minor incident on November 6, 2025 affecting Digital ID and Identity verification, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 10:17 PM UTC
Resolved
Nov 07, 2025, 12:44 AM UTC
Duration
2h 27m
Detected by Pingoru
Nov 06, 2025, 10:17 PM UTC

Affected components

Digital IDIdentity verification

Update timeline

  1. investigating Nov 06, 2025, 10:17 PM UTC

    We are currently experiencing issues with Identity Profile checks within our IDV and Digital ID services. Some customers may receive error messages during this time.

  2. resolved Nov 07, 2025, 12:44 AM UTC

    The IDV and Digital ID services are fully operational. This incident has been resolved.